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Operator notes

The Sharp Signal

Operator notes on growing a 25 to 500 person company without hiring for every new step. Written by Rich Fayette.
  1. 01

    Your most experienced person is going to retire. What they know doesn't have to leave with them.

    October 25, 2026

    New federal tenure data shows how much know-how sits with your longest-serving people, and how to get it out of their heads while they're still here.

    5 min read →
  2. 02

    Your 2027 budget has an AI line. Here's what should be under it.

    October 21, 2026

    Before Q4 budgets lock, here's how an operator tells a capacity problem worth building for from an AI subscription nobody will open by March.

    5 min read →
  3. 03

    89% of CEOs say they'll hire more. Your estimator still doesn't exist.

    October 21, 2026

    For a growing mid-size company, the limit is the hire you can't find, not the one you can't afford. Here's what fixing that capacity looks like.

    5 min read →
  4. 04

    Manufacturers stopped investing in systems. For some of them that's a mistake.

    October 21, 2026

    Planned ERP and MES investment fell by almost half. When systems don't talk, the cost lands on the people re-keying data, the labor you can't hire.

    5 min read →

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